Bache, established in the beginning of 2001, is an independent service provider and specialised in the complete path of outsourcing.

The concept of outsourcing is world wide accepted now a day. Initially, outsourcing activities took place in production and manufacturing activities to low-costs countries. Slowly, this shifted to outsourcing of data entry and call centre work. Today, software development and business process outsourcing are major outsourcing activities.

Due to the economic recession beginning 2000, companies began to focus more on their core competences. In order to maintain their revenue, non-core competences were being outsourced to lower cost countries.

However, outsourcing of especially software development did not go always very well. Projects failed due to their complexity. Business requirements that were not formulated clearly, resulted into incomplete products. Certain knowledge that seemed to be elementary turned out not to be so trivial at all. A good example is the Dutch social benefit system, which is difficult to understand by Indians that need to work with it. Another example is a mortgage system that is well known in some countries, however, in Russia such a service is until recently not in place. How do you transfer this kind of knowledge? Therefore, the requirements need to be well defined in order to successfully complete the project.

Another important aspect within outsourcing is communication. Intercultural communications and managing across cultures is essential. An Indian would be offended by the Dutch directness and out of politeness, he would say ‘Yes’ but mean ‘No’. Doing business with Mexicans takes time: first personal trusts needs to be obtained before starting to do business.

Thus, Outsourcing is more than transferring activities to a third party…

This resulted into more specific knowledge on outsourcing activities.  Bache has acknowledged this and has specialised itself on outsourcing. Through experiences, Bache safeguards you from these pitfalls. Bache focuses on the complete pallet of IT outsourcing fields within different industry sectors. Bache has a project-based approach and puts the business goals of its customers first.