|
Bache mission is effectively aligning business and IT resources between our customers and (global) service provider(s). Bache services are directed to find the effective cooperation between your company and the provider. Outsourcing is not only successful if the product is delivered. However, trust, open communication, mutual benefit and fit of cultures are essential conditions for a good client-provider relation. That’s why Bache strives for more! Putting IT outsourcing into perspective The business strategy and its goals give direction to the IT environment and the business formulates the requirements of the IT environment. At the same time, the development of the IT environment generates business. The importance of the IT environment has been increased and there is a lot of interaction between the business and the environment. The IT environment is an enabler to support and design the business strategy. The IT department is now a days better aligned to the business and the business processes. Where the IT department had a facilitating role, it is now an integral part of the business, the processes and within the management team. Investments made in IT should contribute to the business objectives. Therefore good implementation of IT within the organisation is crucial. At a strategic level, it is determined how the IT requirements are obtained in order to reach the desired goals and results. The acquisition of IT resources can be done by means of a ‘make or buy decision’. Outsourcing adds a new dimension to the buy decision, which is depicted in the figure below.
Outsourcing of IT activities is a strategic choice, which needs to benefit to the entire business and generate: - Cost reductions
- Continuity of business activities
- Flexibility and effectiveness of the IT environment and organisation
- Increase of customer satisfaction
- Measurability
- Retain and increase competitiveness
|